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Frequently asked questions

We have tried to cover the most common topics and questions that clients ask. However, if you have a question that is not answered on this page, or you require further information, please contact us and we will be happy to discuss your query.

1.What method do you use to clean the windows?
The Purified Water Fed Pole System. On top of the carbon fibre, fibre glass or aluminum pole is a nylon brush head. The water is pumped through the pole and jets out a constant supply of purified water. We clean the windows by moving the brush head (which is constantly wet) over them and remove any dirt. We then rinse the windows and leave them to dry to a spot free finish.

2. How can pure water not leave any marks or droplets?
Unlike bottled water, rain or tap water which contains mineral deposits, pollution, calcium and chemicals our water is stripped of every element and is pure in every sense. We do this by using a technique called reverse osmosis which is a filtration process. The end result is 100% laboratory graded pure water. Because of its purity, quite simply nothing can deposit on the windows which are always left spot free.

4. How do you get a constant supply of water and where do you treat it?
Our water is treated on our premises using a 5 stage filtration process. When this process is completed we transfer the water in our specially adapted van which has a 650 litre holding tank. We can then transport this water on site where it is pumped through the carbon fibre poles onto brush heads and ultimately onto the area to be cleaned.

5. Are any chemicals used during this filtration process?
No. All filters contain natural elements such as salt, resin beads and carbon sediment and are environmentally safe.

6. Are the poles heavy and how do you control it so high?
The poles are made from high quality carbon fibre, fibre glass or aluminum which are very light but extremely strong. As they are so strong and durable we can easily control the poles without too much difficulty or bending.

7. Is it safe?
Yes. The operators work from the safety of the ground and no ladders or other equipment are used.

8. Do you give free demonstrations and quotations?
Yes. We regularly give free, no obligation demonstrations and quotations. All demonstrations are carried out by normal members of staff, not sales representatives.

 

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